Steam and the Steam logo are trademarks and/or registered trademarks of Valve Corporation in the U.S. Unreal® Engine, Copyright 1998 – 2023, Epic Games, Inc. in the United States of America and elsewhere. Unreal® is a trademark or registered trademark of Epic Games, Inc. KartRider: Drift uses the Unreal® Engine. ©2023 NEXON Korea Corporation & Nitro Studio Corporation & NEXON America Inc. ![]() Turn back on any programs important to you and start narrowing things down from here. Disable any security software (antivirus/firewall etc.)ġ. Set both the "KartRider" file and your launcher (Nexon/Steam) to run as admin by doing the following ->Right click->Properties->Compatibility->Change Settings for all users->Run as admin.ģ. Here are a few steps you can try, and as always, we appreciate any feedback, or if you locate any issues.ġ. I think the best way to narrow down crashes is to eliminate as much potential external interference as possible, see if it works smoothly without anything interfering (if it doesn't then we've already narrowed it down a lot), and then slowly switch things back on. There's a known issue with BitDefender where the "Advanced Threat Defense" and "Ransomware Remediation" in the protection tab are causing issues when trying to run KartRider, so you may have to temporarily disable these when playing. Xbox controllers are safe to use and do NOT cause the game to crash. Some controllers (Dual Shock / PS4 / Logitech): Having these controllers connected, even if you aren't planning to use them, will cause the game to crash. I have an update from our Senior GM on steps you can take to troubleshoot/fix the crashes. Please let me know if you have any questions, or if your game is still crashing after trying these steps. Our Senior GM has some steps that he would like you to follow, as these have helped other PC players resolve the crash issues. ![]() ![]() ![]() Otherwise, it is difficult for us to troubleshoot what might actually be causing the problem.įor those experiencing crashes: We're currently investigating why these are happening. However, if the game is crashing and if a PS4 controller is hooked up, we are asking players to try loading it without the controller. Yes, it may be possible for the game to run with that controller connected. One known issue is is that having a PS4 controller / Dual Shock controller may cause the game to crash, as none of those are currently supported. There appear to be multiple different crashes occurring. Report Id: 2d21502b-b294-4007-be8b-f5da4b8403bcįaulting package-relative application ID:Ĭ:\Program Files (x86)\Steam\steamapps\common\KartRider Drift Closed Beta\KartRider\Binaries\Win64\KartRider-Win64-Shipping.exeĬ:\Program Files (x86)\Steam\steamapps\common\KartRider Drift Closed you for the information that you have provided, that will be helpful as we investigate the crashes Liltya, the game can run with Dualshock controllers, the error is this belowįaulting application name: KartRider-Win64-Shipping.exe, version: 4.24.3.0, time stamp: 0x00000000įaulting module name: NexonAnalytics64.dll, version: 2.5.0.0, time stamp: 0x5ec66baeįaulting application start time: 0x01d63a0d28d7353aįaulting application path: C:\Program Files (x86)\Steam\steamapps\common\KartRider Drift Closed Beta\KartRider\Binaries\Win64\KartRider-Win64-Shipping.exeįaulting module path: C:\Program Files (x86)\Steam\steamapps\common\KartRider Drift Closed Beta\KartRider\Binaries\Win64\NexonAnalytics64.dll
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